SaaS delivery. Software applications reside on a server located at CDG and clients access their database via a web browser or a direct connection. Offers the functionality and flexibility of a licensed environment without the expense and expertise required for maintaining client owned hardware. No data transfers are needed since the database resides at CDG. When an MBS and BDS-I billing is scheduled, CDG merges and rates all data. Enhancements and software version upgrades are transparent to clients since they are applied to the application residing at CDG. Clients also have responsibility for updating data collection changes or equipment upgrades, payment updates, manual usage adjustments, and monthly bill verifications. CDG's staff members perform support services, assist bill processing functions, create bills either on paper, CD-ROM, or Bill Data Tape (BDT), and send them to recipients.
For BDS-I only, the software application resides on CDG's hardware and processing occurs at its headquarters. Clients do not incur the expense or technology requirements of hardware ownership and maintenance. CDG provides general system enhancements and annual C/BOS version enhancements to comply with OBF mandates. CDG's staff provides support services and retrieves call detail records from clients' data collection devices and third-party sources. They also maintain rate tables, tariff changes, system maintenance, as well as perform bill verifications and other miscellaneous related duties. Clients are responsible for advising CDG of data collection changes or equipment upgrades, payment updates, tariff updates, manual usage and adjustments. After producing the carrier access bill, CDG creates a bill either on paper, CD-ROM, or Bill Data Tape (BDT), and sends it to the recipients.
If your company is looking for a different delivery system, we'll work with you to develop a customized package that fits your needs. For more information about customized delivery, including our fulfillment services, please contact us.
From assistance in analyzing and improving current billing, reporting, or revenue collection capabilities to expert advice on ways to eliminate revenue leakage or increase company efficiency, CDG's global services provide the experts and revenue assurance tools needed to help you meet your goals.