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100% Web-based SaaS delivery. Software applications and client databases reside on hosted web servers and are accessed via a web browser or direct connection. SaaS environment provides data redundancy and robust security controls. Enhancements and software version upgrades are transparent to clients. Clients have responsibility for updating data collection changes or equipment upgrades, payment updates, manual usage adjustments, and monthly bill verifications. CDG's staff members perform support services and assist bill processing functions.
For BDS-I only, software application resides on remote servers. CDG provides general system enhancements and annual C/BOS version enhancements to comply with OBF mandates. CDG's staff provide support services, retrieve call detail records from clients' data collection devices and third-party sources, maintain rate tables, and complete tariff changes, system maintenance, and other related duties. Clients are responsible for advising CDG of data collection changes, equipment upgrades, payment updates, tariff updates, manual usage, and adjustments.
From assistance in analyzing and improving current billing, reporting, or revenue collection capabilities to expert advice on ways to eliminate revenue leakage or increase company efficiency, CDG's global services provide the experts and revenue assurance tools needed to help you meet your goals.