Who We Are
We are an operator-driven OSS/BSS provider with 250+ years combined support experience at your fingertips. Our top executives don’t just run CDG, they also run a service provider. As a company owned and operated by a broadband provider, we have real-time market experience, just like the rest of our client community. We think that matters. We think that it makes a difference in how we listen, respond, and plan for the future.Our Experience
- Our CEO, CFO, and CTO all have extensive C-level experience working for telecom service providers and currently serve as the CEO, CFO, and CTO for a regional broadband service provider based in Walterboro, SC.
- We've performed Telephone billing since 1970.
- Our 100+ clients represent large national carriers, established and emerging CLECs, and traditional ILECs.
- Our employees have an average of more than 20 years of experience in the telecom industry.
- We produced the first CABS invoice received by AT&T on behalf of Alltel in 1984.
- We process messages in all 50 states and produce telecommunications billing for clients nationwide.
Our Client Commitment
- Our support and implementation experts are knowledgeable and dedicated.
- We offer instructional training options customized to each company, along with a CDG Training and Resource knowledgebase portal.
- We will always work with you to make sure that all aspects of your billings meet your needs before they go out.
Our Partners and Integrations
Provisioning
Taxes and Regulatory
Enterprise Resource Planning (ERP)
Payment Processing
Workforce Management
NOC Monitoring
Meter Reading
CRM
Mapping, Address/Geo Location
Call Centers
Fleet Management
Text Messaging
Other Partners
Future Planned Partners and Integrations
Industry Associations
Through active participation in trade organizations, CDG stays in touch with industry trends and supports our employees' leadership roles in committee opportunities.
CDG representatives are vitally involved in key policy development groups and serve in leadership roles on national and state association boards and committees. CDG is also a contributing member of the Alliance for Telecommunications Industry Solutions Order and Billing Forum (OBF), the governing body for CABS procedures. We are honored to be a member of that organization's influential Technical Review Group (TRG) committee. Service to such organizations helps refine our knowledge of regulatory affairs.
State Associations
- Alaska Telephone Association
- Carolina-Virginias Broadband Membership Association
- Georgia Rural Telephone and Broadband Association
- Idaho Telecom Alliance
- Illinois Broadband and Telecommunications Association
- Indiana Broadband and Technology Association
- Kentucky Rural Broadband Association
- Minnesota Telecom Alliance
- Broadband MT
- Oklahoma Rural Broadband Association
- Oregon Telecommunications Association
- South Carolina Telecommunications and Broadband Association
- State Independent Telephone Association of Kansas
- Telecommunications Association of Michigan
- Broadband Association of Alabama and Mississippi
- Tennessee Broadband Association
- Texas Statewide Telephone Cooperative
- Texas Telephone Association
- Utah Rural Telecom Association
- Wyoming Telecommunications Association