CDG serves companies nationwide with outsourced, online and licensed telecommunications billing and management solutions.
CDG's invoicing solution, MBS, is a highly flexible, modular system for dynamic telecommunications environments. MBS modules include Customer Care, Mediation, Customer Invoicing, Network/Plant, Trouble Reporting, CRM/Prospects, Task Management, E-Care, Cash Drawer, Service Activation Manager (Service Provisioning), and Patronage, as well as third-party financial, accouting, mapping, and facilities management products.
Get Business Data Services (BDS), Special Access, and ethernet services and other circuit ordering and billing, as well as Interconnection / CABS billing functionality for both access tariffs and contracts. Create CSRs, manage your carrier contracts, and gain business intelligence through custom analytical and reporting tools. We also offer an array of other services to help you analyze and improve any aspect of your billing processes.
Filter, process, track, prepare, and audit incoming usage records with CDG Mediation. Mediation is the first stop in processing incoming usage. It's also the first place records can get left behind. CDG's Mediation can track, analyze, and audit incoming records to provide you the business intelligence, revenue assurance, and fraud detection you need to accurately prepare your records for downstream distribution.
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The CDG Customer Conference is an awesome resource for our folks. Those who attend walk away with not only a greater knowledge of the MBS/[BDS-I] products but also any trends and/or issues encompassing our industry.
Lost River, WV