Hosted and Licensed Telecommunciations BSS/OSS Solutions

  • Customer Care and Billing
  • Mediation
  • BDS and Ethernet Services Billing
  • Service Provisioning
  • EBPP
  • Network / Plant
  • CRM
  • Trouble Reporting
  • Interconnect / CABS Billing
  • Reporting and Analytics
  • Service Order Automation
See Us At
ComPulse 2019 | Sept 17-19
NTCA Fall Conference | Sept 22-25
Testimonials

As soon as we started to pitch ideas for things that we'd like to see, we found out just how much they were listening because the next thing we knew our idea would be in production in the application.

Smartcom
McAllen, TX

CDG has been a trusted vendor of ours for more than 20 years. CDG's willingness to listen to our requests in addition to developing solutions that address industry changes make the CDG [BDS-I] system a robust and flexible billing platform that continues to meet our billing needs.

TDS Telecom
Madison, WI

Our previous billing company made you feel like a number, you didn't have one person to contact if you needed help with something, you had to make a ticket, then wait for days for an answer. CDG makes you feel more like family, not just a customer.

ITS Telecom
Indiantown, FL

Building relationships is key, and I feel the CDG Conference allows me to continue to build those relationships with the CDG Team as well as my [BDS-I] Team members within the Industry. I feel I can reach out to any of those relationships to gain Industry knowledge when needed throughout the year.

Consolidated Communications
Mattoon, IL

The CDG Customer Conference is an awesome resource for our folks. Those who attend walk away with not only a greater knowledge of the MBS/[BDS-I] products but also any trends and/or issues encompassing our industry.

Hardy Telecommunications
Lost River, WV

CDG is paving the way for the future with SAM and E-Care to allow for customer self-management; improved inventory and sales item management with Cash Drawer; and target marketing and reporting through the Query Reporting Tool and Dashboard.

Citizens
Floyd, VA

CDG has afforded [us] a fresh new interface with lots of tools to make our operation more current ... We are thankful that CDG is receptive to implementation of the many new ideas we throw at them. Their developers are always willing to explore suggestions for the betterment of all of their clients.

TriCounty Telecom
Belhaven, NC

SAM has been my favorite employee for years! Last night I made a big account change and accidentally hit the complete button, instead of sending the order to SAM. This morning I used SAM sync to correct my mistake. No need to have to ask a technician for help. LOVE IT!!!!

Crossville Communications
Crossville, IL

CDG's training and service personnel are excellent and are always willing to help solve any problem we have. It is very reassuring to know that no matter what we mess up, someone at CDG can fix it for us. THANK YOU, CDG, FOR YOUR EXCELLENT PRODUCTS AND SERVICE!

Noxapater Telephone Company
Bay Springs, MS

I can process twice as many service orders with MBS than I did with our old system. "Help" is just a click away.

Citizens Telephone Corporation
Warren, IN

We have been a client of Communications Data Group (CDG) since 1996. CDG is more than a service bureau; it is an important part of our team.

Oregon-Idaho Utilities
Nampa, ID

CDG's [BDS-I] system is the only system I would ever hope to use when billing access.

Foothills Rural Telephone
Staffordsville, KY

We especially appreciate our [BDS-I] PSR and the programming staff who have always been ready and willing to help us. Their positive attitudes make working with CDG a true pleasure; many times they go above and beyond to help with our goals.

Consolidated Communications
Mattoon, IL