General Sessions

MEDIATION

Thursday 11:30 - 12:00 (Savannah A)
Presenters: Vince Kocher
Who Should Attend: All Attendees

Learn about recent updates to our Mediation product.

GUEST SPEAKER

Thursday 12:00 - 12:30 (Savannah A)
Presenter: Mark Lozner, Strategic Alliance Director - ONLINE Utility Exchange
Who Should Attend: All Attendees

Join Mark Lozner from the ONLINE Utility Exchange, a CDG integration partner, as he explains how you can eliminate your bad debt directly through your CDG software. From applicant screening and ID verification to Red Flag compliance and debt collection, ONLINE provides you with the tools you need to make informed screening decisions and prevent bad debt directly through MBS.

BDS-I (CABS) Sessions

BDS-I (CABS) ROAD MAP

Thursday 9:00 - 10:00 (Salon H)
Presenter: Stan Redden
Who Should Attend: BDS-I (CABS) Attendees

Hear about our development and enhancement plans, including tandem switching rating rules for price cap companies, the Service Order System, and the latest Ethernet taskforce updates. Also get up to speed on the latest FCC issues.

BDS-I (CABS) CUSTOMER ISSUES

Thursday 10:00 - 11:00 (Salon H)
Presenter: Stan Redden
Who Should Attend: BDS-I (CABS) Attendees

Learn about customer requested enhancements and customer issues, such as identifying feature group X and Y revenues as unique line items, ABAL account deletion, and ACCABCHK messages. Don't forget to send in any questions you want us to cover.

BDS-I (CABS) VERSION 56 AND 57 ENHANCEMENTS

Thursday 1:30 - 2:30 (Salon H)
Presenters: Donna Anglin, Sally Magsamen, Mike Carson, John Payen, Missy Parson
Who Should Attend: BDS-I (CABS) Attendees

Learn about the latest enhancements to our BDS-I product. including the new POM (Percent Other Method), Expense RAC, Trading Partner, and Disconnect Rate fields, as well as expanded taxing by jurisdiction options and other updates.

BDS-I (CABS) OPEN FORUM

Friday 9:00 - 11:00 (Salon H)
Presenters: Stan Redden, BDS-I Staff
Who Should Attend: BDS-I (CABS) Attendees

Join us for an open discussion about BDS and Interconnect/CABS related issues.

MBS Sessions

MBS YEAR IN REVIEW

Thursday 9:00 - 10:00 (Savannah B)
Presenter: Mike Chalk, Terri Hunt
Who Should Attend: MBS Attendees

Find out more about some of our latest enhancements, including expanded custom reporting tools, integrated TSP service values, selecting and creating contact records when creating trouble tickets, and our new integration with the ONLINE Utility Exchange credit reporting tool.

MBS ROAD MAP

Thursday 10:00 - 11:00 (Savannah B)
Presenter: Mike Chalk, Terri Hunt
Who Should Attend: MBS Attendees

Join us for a discussion about our future development plans, like new product filtering tools, one-time bill statements, integrations with other products, and replacing our Dashboard technology.

MBS BILLING VERIFICATION

Thursday 1:30 - 2:30 (Savannah B)
Presenter: John Church
Who Should Attend: MBS Attendees

Learn about MBS billing controls, bill verification processes, approval processes, and scheduling your invoicing modules.

MBS DEEPER DIVE

Thursday 2:30 - 4:30, Friday 9:00 - 11:00 (Savannah B)
Presenter: Melissa Morgan
Who Should Attend: MBS Clients

Join us for a workshop about some of the latest MBS enhancements, including charge-level discounting, dedicated cost, prospect/self-installs, QRT dynamic queries, service-level contacts, sending invoices as attachments, and much more.

MBS OPEN DISCUSSION

Friday 11:00 - 12:00 (Savannah B)
Presenters: Mike Chalk, John Church
Who Should Attend: MBS Attendees

Join us for an open discussion about the issues that matter to you. What's on your mind? We welcome your comments, ideas, and priority projects to ensure the MBS suite serves your needs. Send us your topics for conversation before the meeting if there is anything specific that you want to discuss.

 

 

Meeting Info

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Attendees

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Meeting Info

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